by Mitch Hill | Oct 27, 2025 | Uncategorized
Some agents treat policy reviews like routine tasks to check off a list. Some agents do them just to keep their district managers off their back. The best agents see policy reviews as their secret weapon for retention and growth. A policy review isn’t just another...
by Mitch Hill | Sep 29, 2025 | Uncategorized
Most agencies set up their Google Business Profile and then never touch it again. Some don’t even realize all the features it offers. Google posts is one of those tools that’s right under your nose, but most people don’t use it to its full potential. When used...
by Mitch Hill | Sep 8, 2025 | Uncategorized
With Q4 approaching, now’s the perfect time to refresh your Google Business Profile and make sure it’s helping you grow. Even the smallest updates act as relevance signals to Google, which can improve your visibility. Here are five simple updates to put in place...
by Mitch Hill | Aug 25, 2025 | Uncategorized
Service calls, whether they’re about billing questions, claims updates, or a simple request for an ID card, are often treated as routine administrative tasks. However, each of these moments is more than just a box to check. They represent valuable opportunities to...
by Mitch Hill | Jul 14, 2025 | Uncategorized
“What’s the lowest rate you can get me?” Sound familiar? In today’s competitive market, it can feel like all people care about is price. But that’s not entirely true. Some clients aren’t looking for “cheap.” They’re looking for trust. For someone who will answer the...
