CUSTOMER ENGAGEMENT
IMPROVE RETENTION AND UNCOVER CROSS-SELL OPPORTUNITIES
A recent study showed that less than 33% of customers are satisfied with their insurance provider, and the average churn rate in the insurance industry is 16% per year. A huge problem for many agents is that their customers simply don’t know who they are, which results in customers who churn for a lower price. Our Customer Engagement campaigns keep your customers engaged with your brand, which improves retention. We also check for policy opportunities through bundling, cross-selling, and referrals.
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HOW IT WORKS
CONTACT
We’ll build you an email marketing campaign to contact each of your customers each month on a variety of topics.
BUILD AWARENESS
When customers receive content from you each month, you become more top of mind, creating stronger relationships.
Find new Opportunities
Each monthly email provides opportunities for customers to start a conversation with you. These conversations are a prime chance for you to uncover cross-sell, referral, and retention opportunities.
RETAIN
Positive brand awareness and highly engaged customers naturally leads to improved loyalty and retention.
START PRODUCTIVE CONVERSATIONS
DISCOVER CROSS-SELL OPPORTUNITIES
When your customers respond to your emails with a request for service, this is the perfect opportunity for you to review their policies and discover cross-sell and referral opportunities. 93% of insurance consumers say that they would like to have all their policies with a single insurer, but only 17% do. Ask your customers about bundling in this email campaign.
CONSISTENT OUTREACH
IMPROVE LOYALTY
Your customers will be less likely to search for a new provider as you increase communication with them. Their requests to you will be easier for you to fulfill, which will delight customers and improve retention.
START PRODUCTIVE CONVERSATIONS
UNCOVER CROSS-SELL OPPORTUNITIES
When your customers respond to your emails with a request for service, this is the perfect opportunity for you to review their policies and discover cross-sell and referral opportunities. 93% of insurance consumers say that they would like to have all their policies with a single insurer, but only 17% do. Ask your customers about bundling in this email campaign.
CONSISTENT OUTREACH
IMPROVE LOYALTY
Your customers will be less likely to search for a new provider as you increase communication with them. Their requests to you will be easier for you to fulfill, which will delight customers and improve retention.
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REQUEST DEMO
- Tell us more about your agency and growth goals.
- We’ll find solutions that meet your needs and fit your budget.
- We’ll get to work and report on our progress!
SERVICES
LIFT LOCAL
We create marketing strategies that help you start conversations with prospective, current, and future customers. Get found on search engines, engage users on social media, generate positive online reviews, and nurture your contacts with email automation.
(801) 407-5983