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Most have made their way through a basic English class where you learned some watered-down Shakespeare and the 5 paragraph essay. Hopefully you even learned where to place a comma. Although this may have been years ago, honing your English skills when writing business emails is extremely important. Here’s why:
  1. Emails are often the first impression a customer will have of your company.
  2. Your punctuation, grammar and tone are a direct reflection of what kind of business you run. By putting forth a little more effort to make your emails polished, you’re showing that your business cares about the details.
  3. Your response rates and quality of correspondence will improve as you work to make each email more professional.
If you need a little help with your writing, there are some great online resources to help you. A couple of my favorites are Dragon Dictation and Grammarly. Dragon Dictation is perfect for those who are more comfortable with speaking rather than writing. Record what you want to communicate into your computer or phone and Dragon will translate it to complete text. Grammarly is great for those of you who need a little more help than your average spell check can provide. It will actually help you become a better writer as it offers sentence suggestions and wording options.
The internet is full of resources that can help you become a polished and professional writer. Put some TLC into your emails and enjoy the results.